If noted as part of the scope of work, personal possessions, contents, etc. will be cleaned using HEPA vacuuming and /or damp wiping with anti-bacterial soapy water or Benefect. Porous items CANNOT be effectively cleaned and should be disposed of. Absolutely no warranty is provided with respect to the cleaning of all porous items such as but not limited to sofas, chairs, mattresses, drapes, blinds, paper products, etc. The Client will accept all responsibility for porous items that the Client chooses to retain.
All items showing visible mould growth should be disposed of. If requested by the Client items showing mould growth will be cleaned as best as possible. Absolutely no warranty or guarantee whatsoever is provided with respect to the complete removal of contamination using on-site cleaning techniques.
For comprehensive cleaning, all contents should be packed out and transferred out our warehouse cleaning facility for complete cleaning and decontamination. Once cleaning is completed the contents are repacked and stored until remediation work is completed. Additional costs apply for all cleaning, moving and storage.
No liability is accepted for damage to personal property, effects and possessions not cleared from the work area or cleared and cleaned by our personnel.
All items within the work area that are to be cleaned and retained are to be listed in writing by the Client on a ‘Retained Item Inventory List’. No liability will be accepted for items disposed of that are not specifically noted on the ‘Retained Item Inventory List’.